FAQ

Frequently asked questions and answers regarding oncase.

General

After placing your order, delivery takes 1-3 business days on average for the UK.

International times vary.

Yes, we offer international shipping.

Options are displayed at checkout.

We offer a 30 day returns policy. 

For items that are personalised, they are unfortunately non-returnable.

If you notice an issue with your order, please contact us ASAP.

If it has already been shipped, there is a fee to amend so please confirm the correct details before placing your order.

Payment

We accept all major debit and credit cards. Payments are processed securely through Stripe.

We use security measures to prevent fraud.

Please check your details are correct.

Close
Close
Sign in
Close
bag (0)

No Designs in the bag. No Designs in the bag.